Twelve Data

history Incident History

Past Incidents

2025-11-01 15:00:05

Performance issues

Resolved

API requests are taking longer than usual.

Price API
Fundamentals API
timer Duration: 41 minutes
2025-10-26 12:05:00

Web socket is not available

Resolved

We had an issue with equipment on the side of our primary data center. We plan to create instances in the second one to exclude issues like this.

WebSocket
timer Duration: 15 minutes
2025-06-16 17:00:29

/market pages availability

Resolved

Web Site
timer Duration: 15 minutes
2025-06-16 17:00:16

API availability

Resolved

Price API
Fundamentals API
timer Duration: 15 minutes
Resolved

Price API
WebSocket
Web Site
Fundamentals API
timer Duration: 16 minutes
Resolved

We have removed the faulty server from our cluster and replaced it with a new one

Price API
timer Duration: 9 minutes
2025-03-10 15:30:00

Delay in US data

Resolved

Price API
WebSocket
timer Duration: 20 minutes
Resolved

We increased the database cluster size to avoid this again

Price API
timer Duration: 5 minutes

Price API
timer Duration: 27 minutes

We migrated the service to a different host

Price API
WebSocket
timer Duration: 8 minutes